Call us: +27 21 421 5501

Get a Quotation
Facebook-f X-twitter Youtube Linkedin-in

Terms & Conditions for Purchase of VizMaker Credits Modena Media and Entertainment 16 June 2026

1. Who We Are

Modena Media and Entertainment is a registered business operating from 11 Imam Haron Road, Claremont, Cape Town, South Africa, offering for sale VizMaker Credits as an authorised/independent reseller. We are not affiliated with, owned by, or an agent of VIZACADEMY sp. z o.o. (“VizAcademy”), the Polish company that develops and operates the VizMaker application and issues the Credits.

Contact: Stacey Pearson / 021 421-5501

2. What you are buying

When you purchase Credits from us, you are purchasing prepaid units that are redeemable within the VizMaker application, published and operated by VizAcademy (Rolna 23A, 33-395 Chelmiec, Poland, KRS 0000725092, NIP 7343557295).

We act solely as a reseller / distribution channel for these Credits and Subscriptions. We do not develop, host, or operate the VizMaker application, and we have no control over its features, availability, AI engines, or output.

3. Your agreement with VizAcademy

By purchasing Credits from us and/or by installing, accessing, or using the VizMaker application, you enter into a direct legal relationship with VizAcademy under its own:
  • End User License Agreement and Terms of Use (“EULA”), available at: https://vizmaker.vizacademy.co.uk/terms-conditions/
  • Privacy Policy, available at: https://vizmaker.vizacademy.co.uk/privacy-policy/
These documents (together, the “VizAcademy Terms”) govern your use of the VizMaker application, your User Input, any Generated Output, data privacy, liability limits, and dispute resolution (governed by the laws of Poland). We do not modify, replace, or override the VizAcademy Terms in any way. By purchasing Credits from us, you confirm that you have read and accept the VizAcademy Terms, and you agree to be bound by them when using the application. If there is any conflict between these Terms and the VizAcademy Terms regarding the use of the application, the VizAcademy Terms prevail.

4. Our role and responsibilities

Our responsibilities as a reseller are limited to:

  • Processing your order and payment for Credits;
  • Delivering your Credits to you via account top-up, within a reasonable time after payment is confirmed;
  • Providing first-line customer support for order, payment, and delivery issues; and
  • Directing you to VizAcademy’s own support (support@vizmaker.com) for matters relating to the operation, functionality, performance, or output of the VizMaker application itself.

We do not control, and accept no liability for, the availability, performance, accuracy, legality, or output of the VizMaker application, its AI engines, or any third-party providers it relies on. These matters are governed exclusively by the VizAcademy Terms referenced in Section 3.

5. Pricing, Payment, and Delivery

  • All prices are listed in ZAR and exclude VAT as indicated at checkout.
  • Payment must be received in full before Credits are delivered/activated, unless otherwise agreed in writing.
  • Credits will typically be delivered within 4-6 hours of confirmed payment, by transfer of credits into your activated subscription, The application needs to be downloaded off the website and you have to be signed in to view the Credits
  • It is your responsibility to provide accurate account/contact details for delivery. We are not responsible for delays or non-delivery caused by incorrect details supplied by you.

6. Refunds, cancellations, and non-expiry

In line with the VizAcademy Terms (EULA, Section 10):
“CREDITS DO NOT EXPIRE. Unless otherwise required by applicable law, Credits are non-refundable once delivered and may not be exchanged for cash.”

Accordingly:

  • Credits do not expire. Once delivered/activated, they remain valid for use in the VizMaker application indefinitely (subject to VizAcademy continuing to operate the application).
  • Credits are non-refundable once delivered or activated, except where required by applicable South African consumer protection law (including, where applicable, the Consumer Protection Act 68 of 2008) or other mandatory law.
  • Before delivery/activation: if you cancel your order before Credits have been delivered or activated, and payment has been processed, we will refund you in full, less any non-recoverable payment processing fees, within [2] business days.
  • Faulty or non-delivered orders: if Credits are not delivered due to an error on our part, or are demonstrably faulty/duplicated, contact us at sales@modename.co.za within 1 days of purchase and we will investigate and remedy this by redelivery or refund, at our discretion.
  • We are not able to offer refunds for dissatisfaction with the VizMaker application’s features, AI output quality, availability, or any matter governed by the VizAcademy Terms — these fall outside our control and are addressed directly by VizAcademy under its own terms.

7. Your responsibilities as end user

Once Credits are delivered, your use of them and of the VizMaker application is governed by the VizAcademy Terms. In particular, and without limiting Section 3, you acknowledge that:

  • You are solely responsible for any content you upload (“User Input”) and for evaluating and using any AI-generated output (“Generated Output”), as set out in Sections 7–9 of the VizAcademy EULA;
  • Generated Output is provided “as is” with no guarantees of accuracy, originality, or fitness for purpose;
  • Prohibited uses (illegal content, IP infringement, CSAM, harassment, deepfakes, malware, etc.) as listed in the VizAcademy EULA apply to your use of the application, and breach may result in VizAcademy suspending or terminating your access — independent of, and without entitling you to a refund from, us.

8. Limitation of our liability

To the maximum extent permitted by South African law:• Our liability to you is limited to the amount you paid us for the Credits in the transaction giving rise to the claim.

  • We are not liable for any indirect, incidental, or consequential loss, or for any loss arising from your use of the VizMaker application, its AI output, or any third-party providers it relies on — liability for these matters rests with VizAcademy under the VizAcademy Terms.
  • Nothing in these Terms limits any liability that cannot be limited under South African consumer protection law.

9. Governing Law

These Terms (governing the sale transaction between you and us) are governed by the laws of the Republic of South Africa. This is separate from, and does not affect, the VizAcademy Terms referenced in Section 3, which are governed by the laws of Poland and apply to your use of the VizMaker application itself.

10. Changes to these terms

We may update these Terms from time to time. The version published on our website at the time of your order will apply to that order.

11. Contact Us

Modena Media and Entertainment,
11 Imam Haron Road, Claremont,
Cape Town,
7708
Email: sales@modename.co.za
Phone: 021 421-5501

For matters relating to the VizMaker application itself (features, performance, AI output, app-level privacy), contact VizAcademy directly: support@vizmaker.com